Privacy Policy

Clean Com is committed to providing quality computer cleaning services while respecting and protecting your privacy. This Privacy Policy outlines our strict data handling practices in accordance with the Privacy Act 1988 (Cth). We operate on a principle of data minimization: we only collect the information absolutely necessary to perform our services, and we do not engage in any form of digital tracking.

1. Information We Collect

We collect only the personal information you voluntarily provide to us when you request our services or communicate with us.

2. How We Collect Information

We collect personal information directly from you when you:

  • Submit an inquiry via the contact form on our website.
  • Contact us directly via email, telephone, or text message.

3. Purpose and Use of Personal Information

Your personal information is collected and used for the sole purpose of facilitating our business relationship with you. Specifically, we use your data to:

  • Respond to your inquiries and provide service quotes.
  • Schedule and perform cleaning services.
  • Issue invoices and process payments.
  • Communicate with you regarding the status of your service.

4. Cookies, Tracking, and Third-Party Services

We respect your digital privacy. Our website is designed to be purely informational and functional without compromising your personal data.

  • No third-party Cookies: We do not set third-party cookies on your device.
  • No Tracking: We do not use analytics software (such as Google Analytics) or any tracking pixels to monitor your behavior on our website.
  • No Third-Party Assets: Our website does not utilize third-party hosted assets, such as Google Fonts, which can inadvertently share your IP address with external servers.

5. Disclosure to Third Parties

Clean Com maintains a strict non-disclosure policy. We do not sell, trade, rent, or otherwise transfer your personal information to any third parties. Your data remains entirely within our business and is used exclusively by our staff to perform the requested services, unless disclosure is strictly mandated by Australian law or a court order.

6. Data Security and Retention

We take all reasonable administrative, technical, and physical precautions to protect the personal information we hold against loss, unauthorized access, use, modification, or disclosure. We retain your contact and invoicing information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with our legal and accounting obligations under Australian law.

7. Access and Correction

Under the Privacy Act 1988 (Cth), you have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate or out of date. To exercise this right, please contact us using the details provided below.

8. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:

Clean Com
Email: info@cleancom.com.au
Phone: (02)9518 8818
Address: Suite GO40, 52 Pyrmont Bridge Road, Annandale, NSW 2038

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We will handle your personal data as described in our Privacy Policy, to answer your question and provide our services.